With approximately 6 million users and 55 million monthly visits (according to Compete.com), Twitter has become one the most dominant social media websites. Because of their rapid growth, businesses have embraced social media sites such as Twitter. Developing an online presence where their users are, is a smart online marketing strategy.
Because Twitter is still evolving, businesses are still figuring out how to leverage it effectively. Each new feature brings a new opportunity for businesses to introduce their products or services. Businesses must be careful however. Just like in the offline world, there are rules and standards of behavior for social mediamarketing. Social media etiquette should be observed by businesses (and consumers too) so they don’t alienate their target market.
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